The Ultimate Guide to Restaurant Tableside Ordering and Payments- by Jody Hewitt
2023-10-12
minute read
When the pandemic hit, dining places had to over night transform their operations apparently, and move rapidly to accept fresh systems, like contactless payments and delivery integrations. After surviving wave after influx of the pandemic, and getting to adapt over night to limitations and lockdowns, restaurants are facing a new set of challenges: bigbootygranny labor shortages, record inflation, sky-high food expenses and shifting consumer expectations and actions.
Fortunately, the technology that helped restaurants survive the pandemic can help them thrive despite these new industry challenges. Contactless and tableside payments and ordering make it achievable to serve even more guests-faster and better-with much less staff.
Keep reading to learn everything you need to know about tableside ordering and payments, and how to put them into action in your restaurant.
What is tableside ordering?
What are tableside payments?
What will be a tableside ordering system?
The most common types of restaurant tableside buying systems
Top 10 benefits of tableside ordering for restaurants
How to choose a tableside ordering system
Tableside ordering and payments FAQs
6 Ways to Run your Restaurants Smarter in 2023
Find out how to help your business thrive in the new era of hospitality.
What is tableside ordering? Tableside ordering will be wlen customers order adg pay for their food and drinks at their table instead of at a central service counter, either with the help of a server armed with a handheld pos or on their own mobile device. Tableside purchasing is definitely generally discovered in sit-down dining places, from great eating to bars and pubs, but it’s also gaining popularity in quick service establishments as a way to handle long lines.
Tableside ordering speeds up the service process since customers don’t have to wait in line-they may not even have to wait for the server to place their order, if you’re using QR codes. It’s also more convenient for customers because they can order and pay for their food and drinks without getting up.
What is a tableside ordering system?A tableside ordering system will be a technology-driven solution that streamlines the ordering and payment process. There are a few different ways that tableside ordering can be set up in restaurants:
QR code ordering system
handheld POS system
self-service kiosks
With a tableside ordering system, servers or guests can location an order, send it to the kitchen to be prepared, and, if tableside payments are enabled by the restaurateur, even settle the tab in a issue of seconds.
Restaurateurs can choose to incorporate tableside ordering and payment functionality, ordering just, or payments just, based upon their workflows plus choices.
What are tableside payments? Tableside buying techniques consist of tableside purchasing and transaction features usually, but the term tableside payments could simply mean that a restaurant is equipped with portable payment expressioninals.